terms & conditions
the rules of engagement
1. Welcome to TOXIGRAPH
By purchasing mentorships, bundles, portfolio reviews, or any other services offered by TOXIGRAPH, you agree to these Terms & Conditions.
Please read them carefully, as they define the terms under which TOXIGRAPH provides its services.
2. Our Services
• Concept Art Mentorship Programs (individual and group formats)
• Portfolio Reviews
• Additional courses or creative services listed on the website
3. Payments
-
All prices are displayed on the TOXIGRAPH website and processed securely via Stripe.
-
Full payment is required before any mentorship, session, or service begins.
-
Prices may include applicable VAT or taxes depending on the customer’s location.
-
By purchasing a service, you confirm that you are available for the selected format and duration.
4. Cancellations & Refunds
-
Students may cancel within 14 days of purchase for a full refund, in accordance with EU consumer protection law, provided the service has not commenced.
-
If a mentorship or sessions have already begun, refunds will be issued only for unused sessions, calculated proportionally.
-
Missed sessions without prior notice are non-refundable.
-
Failure to attend a scheduled session without prior notice may result in forfeiture of that session.
5. Student Responsibilities
By participating in TOXIGRAPH services, students agree to:
-
Attend sessions on time and come prepared
-
Submit work or materials on time in order to receive feedback
-
Maintain respectful and professional communication with mentors and peers
TOXIGRAPH reserves the right to remove any student from a mentorship or program without refund in cases of abusive behavior, harassment, or repeated disruption.
6. Rescheduling
-
For 8-week group mentorship programs, up to 2 session reschedules may be permitted.
-
Rescheduling is subject to:
• Agreement of the mentor
• Agreement of all participating students in the group
• Availability of an alternative time slot -
If no mutually agreed alternative time can be arranged, the session is considered delivered as scheduled.
-
In rare cases of mentor illness, emergencies, or circumstances beyond control, TOXIGRAPH may reschedule sessions or assign another qualified mentor where appropriate.
7. Intellectual Property (Who Owns What)
-
All teaching materials, presentations, slides, recordings, written feedback, and educational content provided by TOXIGRAPH remain the intellectual property of TOXIGRAPH.
-
Students retain full ownership of their own artwork created during mentorships or courses.
-
Recording, reproducing, or distributing TOXIGRAPH materials without prior written permission is prohibited.
-
Showcasing Student Work
TOXIGRAPH reserves the right to showcase selected student work (chosen by TOXIGRAPH) on: -
The TOXIGRAPH website (e.g., student galleries)
-
TOXIGRAPH social media channels
-
Promotional and marketing materials
-
This is done strictly for educational and promotional purposes.
Students may request removal of showcased work at any time by contacting TOXIGRAPH in writing. -
Sessions may be recorded for internal quality assurance, training, or review purposes. Recordings are not shared publicly. Students may request that a session not be recorded.
8. Liability
TOXIGRAPH provides educational services only and does not guarantee employment, studio placement, or career outcomes.
-
Portfolio reviews and mentorship feedback represent professional opinion and guidance, not guarantees of hiring or acceptance.
-
TOXIGRAPH is not responsible for technical issues related to internet connectivity, hardware, or software.
-
Participation is at the student’s own risk.
9. Privacy & Data
-
Student data (such as name, email address, portfolio links, and related information) is collected solely for communication and service delivery purposes.
-
TOXIGRAPH complies with GDPR regulations.
-
Personal data is never sold or shared with third parties, except where required to deliver services or comply with legal obligations.
10. Governing Law
These Terms & Conditions are governed by applicable European Union laws and regulations.
Any disputes shall be handled under EU jurisdiction.